Information Systems Technician

In this program, students will learn problem-solving skills in implementing and troubleshooting computer systems as well as demonstrating fundamental IT skills required to provide user support in a business setting.

Program Integration: Completing this CSC provides 18 credits toward the Information Systems Project Management A.A.S.

Program Outcomes

Graduates of this program will demonstrate:

  1. Problem-solving skills implementing and troubleshooting computer systems.
  2. Proficiency in the fundamental information technology skills required to provide user support in a business setting.

Program Information

Minimum credits:18

Length: 2 semesters

Career opportunities: Computer Support Specialist:$52,160 Job Growth: 12% from 2014 to 2024

*Median salaries job growth nationwide as of 2015. Source: BLS.gov

Industry Certifications: Students may sit for CompTIA A+ certification in software after ETR 149 and ETR 295 are completed. Students may also sit for the MOS certification in Word, Excel and Powerpoint.

Division:Business, Engineering, Industrial Technologies

Contact:434.797.8440 or 434.797.8474

Course Sequence Lecture Hrs Lab Hrs Hrs in Class Credits
ETR 149 PC Repair 3 0 3 3
ETR 295 Advanced PC Repair 3 0 3 3
ITE 120 Principles of Info Systems 3 0 3 3
ITE 182 User Support/Helpdesk Principles 3 0 3 3
ITE 225 Mobile Computing Support 3 0 3 3
ITE 109 Internet and Network Foundations 3 0 3 3
  Total 18 0 18 18

For course descriptions view the college catalog.