In this program, students will learn problem-solving skills in implementing and troubleshooting computer systems as well as demonstrating fundamental IT skills required to provide user support in a business setting.
Program Integration: Completing this CSC provides 18 credits toward the Information Systems Project Management A.A.S.
Graduates of this program will demonstrate:
- Problem-solving skills implementing and troubleshooting computer systems.
- Proficiency in the fundamental information technology skills required to provide user support in a business setting.
Length: 2 semesters
Career opportunities: Computer Support Specialist:$52,160 Job Growth: 12% from 2014 to 2024
*Median salaries job growth nationwide as of 2015. Source: BLS.gov
Industry Certifications: Students may sit for CompTIA A+ certification in software after ETR 149 and ETR 295 are completed. Students may also sit for the MOS certification in Word, Excel and Powerpoint.
Division:Business, Engineering, Industrial Technologies
Contact:434.797.8440 or 434.797.8474
|Course Sequence||Lecture Hrs||Lab Hrs||Hrs in Class||Credits|
|ETR 149||PC Repair||3||0||3||3|
|ETR 295||Advanced PC Repair||3||0||3||3|
|ITE 120||Principles of Info Systems||3||0||3||3|
|ITE 182||User Support/Helpdesk Principles||3||0||3||3|
|ITE 225||Mobile Computing Support||3||0||3||3|
|ITE 109||Internet and Network Foundations||3||0||3||3|
For course descriptions view the college catalog.