Industry Outreach

Work Keys

Recognized by companies worldwide, the WorkKeys® system by ACT provides employers a reliable method to assess employees' job skills relative to specific jobs within the company.

WorkKeys has "profiled" over 7,000 jobs throughout the nation. These profiles include a breakdown of specific skills needed to perform each job successfully, as well as an indicator of what level of performance is necessary. Workers can be assessed in up to 10 different categories, depending on the skill requirements of the specific job for which the employee is being assessed.

These 10 categories are:

  • Reading for Information
  • Applied Mathematics
  • Business Writing
  • Writing
  • Locating Information
  • Teamwork
  • Observation
  • Listening
  • Applied Technology
  • Readiness



National Career Readiness Certification

DCC Workforce Services is a designated Career Readiness Certificate testing site in the Southside Virginia region. The Career Readiness Certificate (CRC) program involves testing individuals’ job skills and then awarding Career Readiness Certificates to those who qualify. The Certificates demonstrate job readiness to prospective employers.

The assessments are administered using the WorkKeys® system. WorkKeys is a comprehensive skills assessment tool recognized by thousands of companies worldwide. Of the over 7,000 jobs that have been profiled nationally using WorkKeys, about 85 percent of them use three WorkKeys assessments: Reading for Information, Applied Mathematics, and Locating Information. Thus, these are the skills assessed in the Career Readiness Certificate program.

Those taking the test can earn three levels of certification: Bronze level, which signifies that the applicant possesses skills for approximately 30 percent of the jobs profiled by WorkKeys in those three specific skill areas; Silver, which signifies the applicant meets the requirements for 65 percent of the jobs; and Gold, which signifies qualification for 90 percent of the jobs.