Now Available! 24/7 Financial Aid & Student Accounts Support DCC Financial Aid & Student Accounts Support Center - 1-855-844-3634
Have questions about financial aid or your student account? DCC's Financial Aid hotline is your first stop – available 24/7 to help you! 855-844-3634 Did you know? In a student survey, 96% of users reported that calling the hotline answered their questions, and 90% were satisfied with the experience. Be prepared to provide your Student ID and Student Email for verification purposes.
DCC Financial Aid & Student Accounts Support Website
The DCC Financial Aid & Student Accounts Support Website mysupport.danville.edu has several tools to help you manage your student account and financial aid. You can browse self-help articles, track the status of your financial aid or student account, chat with a member of the Support Team, or create a help ticket.
Try it out today! Need help finding your way around? Here's a QUICK REFERENCE GUIDE (PDF).
Important Information for Parents Calling the Financial Aid and Student Accounts Support Line
If you are a parent calling to inquire about specific account information for your son or daughter, please have them on the line with you. If this is not possible, we will be able to speak about general information or processes only. Since educational records are protected from third-party disclosure by federal law, if it becomes necessary to get into account-specific details we will be pleased to refer you to a specialist that can determine if information can be released. Referrals are typically responded to within 1 to 3 business days.
Complete the FAFSA
Complete a Free Application for Federal Student Aid (FAFSA) immediately, even before you are informed of your admissions decision. The application should be completed each year. NEW - You can apply starting in October of each year, using prior year tax information! See FAQs about this process. You can:
- Apply online at http://www.fafsa.ed.gov. (highly recommended)
- Go to www.fafsa.ed.gov/options.htm and download a PDF version of the FAFSA to complete and mail or fax for processing.
- Call 1-800-4-FED-AID (1-800-433-3243) and request a paper application.
Federal School Code: 003758
Verification is a process of ensuring that the information the student entered on his or her FAFSA is correct. Students are selected for verification by ED or can be selected by the College. When a student is selected for verification the College notifies the student via MyDCC email that his or her financial aid determination is pending review of additional information. The email directs the student to the Message Center within SIS, informing the student of required documentation and information on how to access required forms. Danville Community College does not award financial aid until the verification review is complete. No verification documentation will be accepted or reviewed after the end of the FAFSA correction processing period, usually mid-September of the end of the aid year.
The Financial Aid Office is located in Wyatt Room 101 and can be reached by phone at 1-855-844-3634 or by email at DCCFinAid@danville.edu.
All Financial Aid communications will be electronic. Please make sure you know how to log into your MyDCC and your student email accounts. Everything you need to know will be online.
Steps To View Financial Aid Online
- Go to www.danville.edu.
- Click on MyDCC (the blue button).
- Enter your user name and password.
- Click on the VCCS SIS8 Student Information System.
- Click on Campus Finances.
- Click on Account Inquiry.
- Click on Activity.
- Click on Term.
- Click on Go.
- This will give you all the information about your account. If you have been issued a refund, this is where you will be able to find the information.
1008 South Main Street
Danville, VA 24541